Contact

Email support

The fastest way to reach the FameLife team. Include your app version (shown in the in-app Privacy & Support screen) and a description of what happened.

support@polarigroup.com

Purchases

Purchases and refunds

Purchases in FameLife — FameLife+ and diamond packs — are processed by Apple. Restore purchases from the in-app store screen. Refunds are handled by Apple: open reportaproblem.apple.com and sign in with the Apple Account you used to buy.

Saves

Game saves

Your career save and Hall of Fame live on your device and save automatically. FameLife has no accounts, so deleting the app deletes your save — there is no way for us to recover it. Your purchases, however, are tied to your Apple Account and can always be restored.

Ads

Advertising issues

To report an offensive, misleading, or broken ad, use Report an Ad in the in-app Privacy & Support screen — it captures the details we need. You can also manage your ad privacy choices from that same screen at any time.

Privacy

Privacy questions

How FameLife handles data is described in its privacy policy.

Read the FameLife Privacy Policy